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The following are our terms and conditions of membership, and you should read them carefully as they set out your rights and obligations as a member of The College of Lived Experience (CLERO) (a "Member" or "you" in what follows).

The College of Lived Experience will be referred to as "CLERO" or "we" in these terms and conditions.

Your Details

1.You are responsible for informing us of changes to your personal details. [If you are provided with individual passwords for access to our on-line services, these must not be shared with anyone else.]

2.All Members agree that email addresses and other personal details provided to CLERO may be used for administrative purposes and to fulfil your CLERO membership, this may include an e-newsletter.

3.CLERO may send you invitations to take part in events, surveys or focus groups to ask for your help to shape CLERO work.

4.CLERO may send/contact you with information about our products and services via email, text message or phone where we feel these would be of interest to you and you have provided your consent to hear from us in this way.

5.Of course, you can opt-out of these CLERO communications at any time, although they form part of your Membership benefits.

  1. If you wish to change how we contact you then please inform us via Email at  xxxxxxxxxxx

6.CLERO use the personal information that you provide us to deliver our Membership services. We take your privacy seriously and promise to never sell your data. You can find out more about your rights, how we use your personal information and how we keep your details safe and secure by reading our privacy policy.

7.Membership may be terminated at the discretion of CLERO if a member is in breach of these terms and conditions, or such removal is sanctioned by a resolution of CLERO's founding members, provided that in such circumstances, the Member has had a reasonable opportunity to explain to the founding members why he or she should not be removed.

These are the current tiers of membership:

  1. CLERO connectors are (the group that will provide strategic oversight and make the connections that will enable voices to be heard on all levels)

  2. CLERO members are (the core group that will be the voice of the LEROs across the UK and help shape our strategic direction)

  3. CLERO supporters / friends are (supporters and champions of LEROs, that will help build bridges and relationships to enable change)

Publications and Materials

1.Unless stated otherwise, all publications and materials supplied to Members are the copyright work of CLERO. Members may not reproduce, transmit, distribute, sell, or commercially exploit these materials without the prior written consent of CLERO or to the extent expressly permitted by law

2.All information provided by CLERO to Members is on an "as is basis". Whilst CLERO makes all reasonable efforts to ensure the accuracy and relevance of all such information we cannot guarantee the completeness, quality, or non-infringement of third parties rights in relation to these materials

Membership Application

1.CLERO may at its absolute discretion refuse the application of an individual, group or organisation to become a member without having to give any reason for its decision. An applicant whose membership application is refused has the right to appeal to CLERO's "Founding Members" against the refusal and the Founding Members will re-consider the application considering any further information provided by the applicant before reaching a final decision as to whether the individual, group or organisation should be admitted as a member.

2.To become a member as an individual, you must be a minimum age of 16 years old at time of application.


1. in no event shall CLERO be liable to Members or to any other third party for any lost profit, or any special, incidental, or consequential damages (however arising, including negligence) arising out of, or in connection with services, benefits and/or products supplied by CLERO.

2.Nothing in these terms and conditions excludes liability for death or personal injury caused by CLERO's negligence or for fraud or fraudulent misrepresentation.


1.The rights of a member are personal and cannot be transferred or assigned.

2.Membership rights shall cease when/if an individual, group or organisation ceasing to be a Member.

3.These terms and conditions shall be governed by and interpreted in accordance with English law and any dispute shall be subject to the exclusive jurisdiction of the English Courts.

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